Toggle Navigation
Accounts, offers, deals and more
All about payment
Contact
Contact
Your guide to working with us!
Search
No results found
Accounts, offers, deals and more
Do’s and dont’s for smooth collaboration
I got a notification about an offer, but I can't see it on my dashboard - what happened?
What if I don't like the campaign offered to me? Can I decline? Will this put me out of favor for future deals?
Having a manager - what it means on the platform, and what to consider
Privacy, social media accounts, and Matchmade
How do I remove my account?
I signed up - what are the benefits of sticking around if the proposed campaign is not available?
Can you explain more about the submission deadline? How long does it take to review my draft? Can I get a quicker response if I submit it early?
I've sent a message to my deal chat or submitted my draft, but no reply yet. When can I expect it?
I got an email about a potential sponsorship - how do I view the details?
Browse all articles
All about payment
The payment policy, and how to ensure you receive your money smoothly
When will the advertiser pay?
Invoicing instructions for agencies, managers, and entrepreneurs
When will I see the option to enter my payment details? I only see the deal chat!
Tax identification - why we need to ask for it
What methods we use to send payments, and why (and a word about PayPal)
"Confirm payment details"- which option should I pick?
Confirmation system for invoices
Account number? Routing number? SWIFT? Help! What they all mean and what you need to know
Wire transfers are banned in my country. What should I do?
Browse all articles