Your guide to working with us!

• Do’s and dont’s for smooth collaboration
• I got a notification about an offer, but I can't see it on my dashboard - what happened?
• What if I don't like the campaign offered to me? Can I decline? Will this put me out of favor for future deals?
• Having a manager - what it means on the platform, and what to consider
• Privacy, social media accounts, and Matchmade
• How do I remove my account?
• I signed up - what are the benefits of sticking around if the proposed campaign is not available?
• Can you explain more about the submission deadline? How long does it take to review my draft? Can I get a quicker response if I submit it early?
• I've sent a message to my deal chat or submitted my draft, but no reply yet. When can I expect it?
• I got an email about a potential sponsorship - how do I view the details?

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• The payment policy, and how to ensure you receive your money smoothly
• When will the advertiser pay?
• Invoicing instructions for agencies, managers, and entrepreneurs
• When will I see the option to enter my payment details? I only see the deal chat!
• Tax identification - why we need to ask for it
• What methods we use to send payments, and why (and a word about PayPal)
• "Confirm payment details"- which option should I pick?
• Confirmation system for invoices
• Account number? Routing number? SWIFT? Help! What they all mean and what you need to know
• Wire transfers are banned in my country. What should I do?

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